Troubleshoot Outlook for Windows issues

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There are three steps you can take to try to get Outlook working again.



FixTechGuide Windows update Outlook fix

Third-party add-ins are among the most common culprits for Outlook not opening properly. Safe Mode allows you to start Outlook with all extensions temporarily disabled. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.

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Find solutions to common problems or get help from a support agent. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.



Do you see the message "This set of folders could not be opened"?



  • Many users encounter startup freezes, profile loading loops, and crashes following major Windows patches or Office updates.
  • You don't have permission to create an entry in this folder.
  • Many users face this frustrating issue after a Windows update or due to corrupted Outlook data files.
  • If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.
  • When this registry key is set, Outlook will use its own built-in search engine.
  • If your Microsoft Outlook won’t open after a recent Windows update, you’re not alone.


There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your resolve Outlook not sending emails fast Quick Access Toolbar.

Outlook known issues in the Jan 2018 updates



The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another credential loop in Microsoft 365 mail app.

Outlook known issues in the November 2019 updates



For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. Here is a comprehensive list of possible causes for the error ‘Outlook inbox not updating’ and how they can affect the working of Outlook.

Step 3: Repair Outlook Data Files



If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Please install the latest updates on your phone to resolve the issue. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the how to fix Outlook not opening today iOS Mail app. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.





This occurs because custom form script is now disabled by default. Are you struggling to open Microsoft Outlook on your Windows 11 PC? Many users face this frustrating issue after a Windows update or due to corrupted Outlook data files.

FixTechGuide Windows update Outlook fix



You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. This often resolves startup errors caused by configuration issues.

Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Another options is to use the Filter Email button on the ribbon. You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list.
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