How to Fix Sync Issues in Outlook or OWA? A Complete Guide

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It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes.



troubleshoot Outlook synchronizing folders error

It is a normal Outlook function, and these messages act as error-checking mechanisms for programs that use it for expert Outlook tips by FixTechGuide syncing email services. In this article, we will discuss the synchronization issues in folders, and the method to solve it manually and automatically with the excellent Outlook Repair software. If these methods do not resolve the issue, we recommend that you rebuild the .ost file. To do this, delete the .ost file, and then let Outlook download the information again from Exchange Server. For more information, see the More information section of this article.

Solution 4: Disable Antivirus and Firewall Temporarily



However, serious problems might occur if you modify the registry incorrectly. For protection, back up the registry before you modify it so that you can restore it if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in troubleshoot Outlook synchronizing folders error Windows. Now, we will verify the server settings to fix the Outlook synchronization error. The in-built Synchronization process happens when your OST or PST files get updated.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

After trying all the methods, is the outlook error synchronizing folder not resolved? You can try fixing it automatically with the Wondershare Repairit for Email. As PST files are bigger and so chances of the getting corrupted are high.

Solution 8: Rebuild Outlook Data File (OST)



After you make this change, none of the shared folders in the secondary mailbox will be available to you in Outlook when you're working offline. However, all folders in the primary mailbox will still be available to you when you're working offline. Conflicts with antivirus Outlook profile repair and recovery steps software or firewall can impact Outlook's synchronization process. You can temporarily turn off your antivirus software and firewall.

Solution 1: Update the Outlook Application



In the main interface, you need to click on "Select PSF/OST file to repair" to upload the required file.

troubleshoot Outlook synchronizing folders error

How to repair errors by using Scanost.exe



  • The Inbox Repair tool scans the .ost or .pst file and makes sure that the file structure is intact.
  • The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running.
  • The tool does not interact with your mailbox on the Exchange Server.
  • Or do you receive an error message while synchronizing your offline folder?
  • For more information, see the More information section of this article.
  • Follow each step carefully to resolve synchronization errors.
  • So, follow the below steps to reset Microsoft Outlook settings.


If you see any mismatch in the data, then the methods discussed in this guide will surely help you resolve the issue. When you add other mailboxes to your Outlook profile and enable caching of the shared mailbox folders, Outlook individually registers every folder in each cached mailbox. Each of these registered folders counts toward the objtFolder type limit on the server that's running Exchange Server. Items and logs not synced to your email by Microsoft Outlook are present in the synchronization issues folders.



There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. If disabling the software resolves the issue, then change your antivirus and firewall settings and add Outlook as an exception. Use the OST Integrity Check Tool (Scanost.exe) to check your .ost file for inconsistencies.
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