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Firstly, we will discuss a few manual methods to resolve this Outlook error and share the stepwise procedure of each method to successfully fix synchronization issues. Now, let us start with the manual processes to fix Outlook syncing errors. The other solution to fix Outlook sync issues is recreating Microsoft Outlook profile. Sometimes an error appears in the Mail and Calendar apps when the apps try to sync new email or calendar events.
The client has a computer off the domain at home that his work email is tied to and he has never had any Exchange connectivity diagnostic of these issues in Cache mode with that device. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.
- If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.
- To fix the issue, please try each of the following solutions in order.
- There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
- I still have it turned on on my laptop and it has not shown any issues yet.
- Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
- If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup.
- This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.
- If this method doesn’t work for you, navigate to other solutions.
How to Fix Sync Issues in Outlook or OWA? – A Complete Guide
Check the software documentation to learn how to temporarily turn it off. Firewalls and antivirus software might prevent you from syncing your email and calendar events. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
Professional automation to resolve Microsoft Outlook syncing issues
If there's a feature you think is missing from the Mail and Calendar apps, or if a feature in isn't working properly, you can provide feedback directly to the Mail and Calendar team. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info).
Method 5: Fixing Sync Issues in Outlook Web Access (OWA)
I’ve tried to set cache mode from 1 year all the way down to a few days. However, with one particular client no matter what changes are made these sync issue still occur. After these instructions, ensure the sync settings are correct and check everything is working well. To make sure there are no issues, click Test Account Settings to test the connection. Test other programs or websites to be sure Outlook is the only problem.
Delays in provisioning of user/mailbox or synchronizing changes in Exchange Online

Now, we will verify the server settings to fix the Outlook synchronization error. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup.
If you paid for Office 365 and Exchange online then you should have support with them. clear Outlook credentials manager Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. If you would like to ask me another question in the future or follow up on your current question, you can add me as a favorite Expert. You'll have the option to do that on your "My Questions" page by clicking the heart icon labeled My Favorite.
Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. If your password isn't the problem, you might have a certificate error. If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority." Check with your email provider for instructions about how to create an app password for your email account. If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10.
The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable recreate Outlook profile step by step of automatically identifying problems with account setups, sync, and other typical mistakes. To solve your Outlook issues, download the application from the Microsoft website and follow the directions. We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it. In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.
However, in some situations these processes can take up to 24 hours.